Got Macs? Get The Mac Works! Certified members of the Apple Consultants Network. Contact Us! The Mac Works, Inc. webmail at themacworks.com Phone: 845-331-1111 Post Office Box 8 Bloomington, NY 12411 View map of our location The Mac Works sponsors: The Woodstock Film Festival The Clearwater Festival Sustainable Hudson Valley

The Mac Works is a computer consulting and technical services company specializing in Macintosh-related network design, systems integration and support. Since 1990, we have been listening to our clients and working closely with them to provide options that meet their specifications and fulfill their particular needs. We examine how you are working and tailor systems that simplify the work flow and improve productivity. The Mac Works can be your in-house computer department, or we can enhance your existing resources. Respected for our up-to-the-minute knowledge of the industry and our ability to communicate in accessible terms, we allow your goals to guide us as we help you develop technologically. The Mac Works presents company-specific seminars that can improve your staff’s proficiency. Click on a link below to learn more: The Mac Works Advantage What We Do President’s Bio Projects

The Mac Works Advantage

25+ years of communication technology experience; 15 years Macintosh experience projects brought to timely completion sound, independent and unbiased recommendations commitment to professional and technical excellence distinguished and diverse client base referred by Apple Computer and other vendors Premier member, Apple Consultants Network

What We Do

Consultation (Macintosh hardware & software consulting services) Existing or proposed technology analysis and recommendations Hardware and Software purchase proposals Recommend reliable providers of computer-related services Systems Engineering Design and install Macintosh computer systems and Local Area Networks Integrate Macintosh technology with Windows, Unix and Netware networks Workstation standardization Establish workflow procedures including file naming and storage conventions Develop virus prevention, backup and archiving programs Project Management Relocations, hardware, roll-outs, overhauls and upgrades Mac-to PC and PC-to Mac desktop migrations Mac-to PC network services migrations Computer asset and licensing management Systems Administration Maintain, monitor and troubleshoot Local Area Networks Maintain Servers & groupware (e-mail, databases, scheduling, back ups) Manage network user accounts Install and configure backup and archiving systems hardware and software Install and configure virus prevention Font management Emergency assistance Desktop Technical Support Set up computers and peripherals Setup remote access connections to ISPs or other locations Install system software & application upgrades Hardware and software preventive maintenance Hardware and software troubleshooting and problem solving System folder rebuilds (clean installs) Clean up “messes” Replace batteries, upgrade RAM and install hard drives and other devices Emergency assistance, onsite and telephone support Data import, export, conversion and translation Virus eradication Data recovery Training Seminars and individual instruction; we customize curriculum to your needs Train staff to perform backup, archiving, and maintenance procedures Create handbooks and other procedural documentation Focus on self-sufficiency and preventive maintenance

President’s Bio

Cheryl Schneider has 25 years of computer and graphics technology experience, and is the principal and founder of The Mac Works, a Macintosh consulting, service and technical training organization serving New York's Hudson Valley region. The Mac Works specializes in networked Macintosh computer systems and Macintosh to-other-platform integration. The Mac Works is a NYS-certified Woman-Owned Business Entity (WBE). A gifted analyst and problem solver, Ms. Schneider has helped numerous business and organizations eliminate many of the problems and frustrations associated with modern technology. In 1986, Ms. Schneider was responsible for the transition from a traditional to a digital production environment at the New York Public Interest Research Group, a statewide environmental and consumer advocacy organization. Since then, Ms. Schneider has worked on numerous Macintosh-related projects with distinguished corporations, small businesses, not-for-profit organizations and academic institutions. A highly regarded Macintosh specialist, Ms. Schneider is a member of Apple the Apple Consultants Network and is author of the “Co-Existing with PCs” chapter of The Macintosh Bible, 6th Edition, published by Peachpit Press. Cheryl was the technical editor for the "Macintosh OS X Bible" published by Hungry Minds. She is a five-time Macworld Expo faculty alumnus, a member of the Mactivity Conference faculty, and a presenter at Apple’s Market Center in New York. Cheryl has also coordinated 3 seminar series for the New York MacUsers’ Group (NYMUG) MacFair. From 1993 to 1996, she hosted NYMUG’s technical Q & A sessions, attended by up to 1,000 people per month. As an instructor at The New School for Social Research she developed and presented a series of one-day technical seminars. From 1992 to 1996 she taught Data-Tech Institute’s wildly popular Macintosh Survival Course, Advanced Troubleshooting of the Macintosh, and Networking the Macintosh seminars nationally and internationally, for MIS professionals from Fortune 500 companies, government agencies and academia. Her students consistently rate Cheryl as "excellent" in her presentation style, class content and knowledge of the subject matter. Ms. Schneider holds a BS, cum laude, in Atmospheric Sciences from the State University of New York at Albany; and continues her technical education today. Cheryl is an Apple Certified Technical Coordinator (ACTC) and an Apple Product Professional (APP). She is a founding board member and Treasurer of Hudson Valley Technology & Commerce, Inc. Hudson Valley Business Journal Feature

Projects

Advertising Agency Install and configure an ISDN router, create scripts for connections to Los Angeles office and 3 key client sites. Advertising Agency Tweak network settings so Windows PCs function properly with an AppleShare server. Resolve a recurring print problem with the agency’s NetWare server. Weekly National Magazine Install (a pre-"shrink-wrapped" version) of the first commercial Mac-based Internet listserv, and configure and script software to integrate with an internal e-mail system. Identify and implement a work-around for a software bug that the vendor corrected for the formal product release. Weekly National Magazine Provide consulting and training services during transition from Atex mainframe to Mac-based, electronic publishing system. running on a sophisticated network, as follows: Develop the training facility, and design and deliver their in-house Macintosh training program for the entire editorial staff. Topics include introduction to the Macintosh operating system, word processing, e-mail, remote access, group scheduling, online services and Internet access training. Evaluate two electronic publishing systems (Quark Publishing System/QPS and P.Ink), refine purchase specs for 165 Macintosh workstations and 10 workgroup printers, recommend the FirstClass BBS system for use by the News Bureau. Fine-tune the BBS installation and created 3 operations manuals, two for News Bureau staff and one for reporters and writers. Train News Bureau staff to maintain the server and be able to support over 500 writers, reports and stringers who file stories and fact checks remotely using every imaginable type of modem and terminal device. Manhattan General Contractor Design and implement their migration from an Altos minicomputer environment to a 30-user Macintosh network for this Wall Street general contractor. Design the network architecture using switched Ethernet. Specify the network and workstation hardware and software, write the specification for network cabling; supervise cable installation and termination by Local 3 electricians; install the network switch and hubs, install and customize all workstations and servers, including the file server, database server, network fax server and mail server. Install and configure the automated backup services. Make sure that all jacks and ports are clearly labeled and document the layout of the network. TMW created and completed a cross-platform, multi-user database, using FileMaker Pro. The software tracks all projects from initial customer contact, to the estimating and bid processes, and through job completion. The database generates all Invitations to Bid, estimates, contracts, change orders and related correspondence; and tracks blueprint traffic and storage. We downloaded the data from the Altos system, parsed and restructured it and imported all of the information into the new database. We created additional electronic document templates and documented the new workflow procedures that were created as a result of their technology transition. And finally, we designed and delivered hardware & software training for the entire staff, and trained a technical person to provide ongoing preventive maintenance and technical support. Legal Services Corporation Identify, propose and provide technical services for the only Macintosh-based department at this legal services corporation. Upgraded the Marketing department’s outdated hardware and software technology and fully integrated the Macs with the corporate-wide network work closely with Marketing, Purchasing and MIS departments wrote proposal and created budget that received approval specify and install all departmental hardware and software migrate functions performed on Windows machines to the Macintosh trained staff to use new hardware, software and network features recommend, install and configure Macintosh back-up system archive legacy files to CD-ROM provide ongoing preventive maintenance and technical support Educational Institution Create and teach 2 full-day seminars, with regularly sold-out attendance Troubleshooting the Macintosh, Parts I & II PR Firm Transfer and convert 2,000 Windows files residing on a Windows NT server (not accessible from a Macintosh) and move them to an AppleShare server residing on another network. Create custom translators and convert Windows files to Macintosh format while maintaining data integrity. Project was completed in 5 hours. Corporate Travel Agency Create and deliver a 3-part training program for managers enabling them to perform Macintosh preventive maintenance, troubleshoot desktop systems and remote access connections and manage their network. Technical Seminar Company Fine-tune and deliver 50, 2-day, hands-on seminars for 1,500+ computer professionals from major corporations, government agencies and academic institutions in the U.S. and Canada The Macintosh Survival Course Advanced Troubleshooting for the Macintosh Networking the Macintosh Design Firm Design and implement a technology overhaul for the Macintosh side of this mixed platform NetWare network. Resolved IPX/AppleTalk configuration errors Resolved Macintosh network software conflicts Optimized system software configurations Upgraded and standardized application software packages Provided training to enhance the productivity of creative staff Developed preventive maintenance and backup programs Taught support tech to perform preventive maintenance and backup Book Publisher Performed a technology and skills audit of the Book Marketing Department, presented findings and made recommendations. Supervised hardware and software upgrades, fine-tuned configuration settings and delivered customized training to improve technical knowledge of Systems Manager and the design staff PR Firm Completely converted their LocalTalk network to an Ethernet network. We designed and delivered all aspects of the conversion and resolved some proprietary hardware and software configuration issues.